EXCEL MEDICAL SUPPLIES INC.

CUSTOMER INFORMATION

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*ORDERING POLICY*
 
Phone orders:
 
* Order by phone calling our main office number, and our
   representatives will assist you with your order. Orders called
   in by 12:00pm will ship out same day, next day depending on
   accounts location.
 
Fax Orders:
 
* Save time by sending us your order via fax. Your order will
   be processed in a very timely manner, and you will also have
   a copy of what you need.
* Also utilize our on-line ordering capabilities.
 
Back Orders:
 
* At PWS, our goal is to ship all orders complete 100% at all
   times. If for some reason an item is out of stock at the time
   of order, we will order item in and ship when received.
 
*PAYMENT POLICY*
 
Open Accounts:
 
* All PWS accounts are subject to standard open account
   terms, along with satisfactory credit references. Your PWS
   account manager will supply you with a credit application.
 
Contract Pricing:
 
* Your PWS account manager will work with you to obtain the
   best possible price in the industry. We are committed in
   offering the most competative pricing.
 
Credit Card:
 
* We accept Visa & MasterCard for your convenience.
 
 
*DELIVERY TERMS*
 
Terms & Conditions:
 
* The standard freight terms and conditions are stated on your
   price list or quote supplied by your PWS account manager.
   We offer the lowest freight in the Industry.
 
Shipping Policy:
 
* Your freight will be prepaid by PWS on all regular orders of
   $250 or more. All orders are shipped via a transportation
   mode selected by PWS.
 
Shipping Methods:
 
* Almost all orders are shipped by PWS vehicles or UPS. All
   orders are shipped via a transportation mode selected by
   PWS.
 
Manufacturer Drop Shipments:
 
* Freight charges on all drop shipments wll be prepaid by PWS
   and added to customer invoice.
 
If you have any further questions ask your
representative or call our office M-F 9-5
513-683-3390